Terms of Service.

Crasto Media is the d/b/a of Douglas Crasto, a sole proprietorship based at 501 Southeast Second St., Ft. Lauderdale, Florida 33301. References to “Crasto Media,” “we,” “us,” or “our” refer to this entity. References to “you” refer to the person or business accessing the site or using our services.

To use the site and our services, you must be at least 18 years old, have the legal capacity to enter into a binding contract, and not be barred from receiving services under applicable law. By using the site, you represent and warrant that you meet these requirements. Our services are intended for business and professional use.

Crasto Media provides performance marketing services to professional firms, including but not limited to:

• The Free Marketing Audit — a written diagnostic of your current paid acquisition, creative, and conversion funnel, delivered as a document within 48 hours of acceptance.
• Paid acquisition campaign management across Meta, Google, and similar platforms.
• Ad creative production and conversion funnel development.
• Lifecycle marketing, CRM, and sales-enablement services.

Specific deliverables, fees, and timelines for engaged services are set forth in a separate written agreement signed by both parties. These Terms govern your general use of the site and our public-facing offerings, including the Free Marketing Audit.

Submitting the audit request form is a request, not an agreement. We review every submission and reserve the right to accept or decline any request in our sole discretion. We may decline if the submitted business is not a fit, if we lack capacity, or for any other reason.

If we accept your request, we will deliver the audit document within 48 business hours of our acceptance email. The audit contains our professional opinion based on the information available to us at the time. It is not a guarantee of any business outcome and should not be treated as legal, financial, or tax advice.

Information you provide to us in the audit request remains your information. We hold it in confidence for the purpose of preparing and delivering the audit and any subsequent services you engage us for. We may use aggregated, de-identified data derived from audits to improve our offerings.

You are responsible for the accuracy of any information you submit to us. By submitting information, you represent that you have the right to share it and that doing so does not violate the rights of any third party.

Our forms include an express opt-in checkbox for SMS and email communications. By checking that box and submitting the form, you provide your express written consent for us to contact you by email and SMS at the contact information you provide. Reply STOP to opt out of SMS at any time, or HELP for help. Consent to receive these messages is not a condition of any service. See our Privacy Policy for full details on how we use your information.

You agree not to:

• Use the site or our services in violation of any applicable law or regulation.
• Submit false, misleading, or fraudulent information.
• Attempt to gain unauthorized access to the site, our systems, or any related infrastructure.
• Interfere with or disrupt the operation of the site, including by introducing malware, conducting denial-of-service activity, or scraping in a manner that imposes an unreasonable load.
• Use the site or services for unsolicited mass marketing or spam.
• Use the site or services to compete with us or to reverse-engineer our methodology.

Our content. The site, including its design, code, copy, and trademarks, is owned by Crasto Media or its licensors and is protected by copyright, trademark, and other intellectual property laws. We grant you a limited, non-exclusive, non-transferable license to access and use the site for your personal or internal business purposes, subject to these Terms. You may not copy, reproduce, modify, distribute, or create derivative works from any part of the site without our prior written consent.

Your content. You retain ownership of any content you submit to us. By submitting content, you grant us a non-exclusive, royalty-free, worldwide license to use, store, and process that content as necessary to provide our services and operate our business.

Audit deliverables. Audit documents prepared for you are licensed to you for your internal business use. We retain ownership of our underlying methodology, frameworks, and templates.

The site may contain links to third-party websites or reference third-party services. We do not control and are not responsible for third-party content, products, or practices. Your use of third-party services is governed by the terms of those third parties.

THE SITE AND OUR SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, ACCURACY, AND UNINTERRUPTED OPERATION.

MARKETING RESULTS DEPEND ON MANY FACTORS OUTSIDE OUR CONTROL. WE DO NOT GUARANTEE ANY SPECIFIC BUSINESS OUTCOME, INCLUDING LEAD VOLUME, PIPELINE GROWTH, REVENUE, OR RETURN ON AD SPEND. PAST PERFORMANCE DOES NOT GUARANTEE FUTURE RESULTS.

TO THE FULLEST EXTENT PERMITTED BY LAW, CRASTO MEDIA AND ITS OWNER, AGENTS, AND CONTRACTORS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, DATA, OR BUSINESS OPPORTUNITIES, ARISING OUT OF OR RELATED TO YOUR USE OF THE SITE OR OUR SERVICES.

OUR TOTAL LIABILITY FOR ANY CLAIM ARISING OUT OF OR RELATED TO THESE TERMS, THE SITE, OR THE FREE MARKETING AUDIT WILL NOT EXCEED ONE HUNDRED U.S. DOLLARS ($100). FOR ENGAGED SERVICES UNDER A SEPARATE WRITTEN AGREEMENT, LIABILITY IS LIMITED AS SET FORTH IN THAT AGREEMENT, AND IF NOT SPECIFIED, IS LIMITED TO THE AMOUNT YOU PAID US IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM.

You agree to indemnify, defend, and hold harmless Crasto Media and its owner, agents, and contractors from any claims, damages, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of or related to: (a) your use of the site or our services in violation of these Terms or applicable law; (b) information you submit to us that is false, misleading, or infringes the rights of any third party; or (c) any conduct by you that gives rise to a claim by a third party.

We may suspend or terminate your access to the site at any time, for any reason, with or without notice. The provisions of these Terms that by their nature should survive termination — including intellectual property, disclaimers, limitation of liability, indemnification, and governing law — will survive.

These Terms and any dispute arising out of or related to them are governed by the laws of the State of Florida, without regard to its conflict-of-laws principles. The exclusive venue for any dispute is the state or federal courts located in Broward County, Florida. You consent to the personal jurisdiction of those courts.

Before filing any legal action, you agree to first contact us at doug@crastomedia.com to attempt to resolve the dispute informally. If we cannot resolve the dispute within thirty (30) days, either party may pursue available remedies in the venue specified above.

We may update these Terms from time to time. When we do, we will update the “Effective” date at the top of this page. Your continued use of the site after changes take effect constitutes your acceptance of the updated Terms. For material changes, we will provide additional notice.

Entire agreement. These Terms, together with our Privacy Policy and any separate written agreement for engaged services, constitute the entire agreement between you and Crasto Media regarding the site and our services.

Severability. If any provision of these Terms is held to be invalid or unenforceable, the remaining provisions will remain in full force and effect.

No waiver. Our failure to enforce any right or provision of these Terms will not be a waiver of that right or provision.

Assignment. You may not assign or transfer these Terms without our prior written consent. We may assign these Terms freely.